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Careers at Reset Restoration

Nine openings across six roles in Tulsa, Oklahoma. See the positions below and apply online.

Join the team

Build a career with Tulsa's restoration team

Reset Restoration Services is hiring across six roles in Tulsa, Oklahoma, nine full-time openings in structural restoration, contents and cleaning, water mitigation, finance, and marketing.

We are looking for people who take ownership, communicate clearly, and want to get better at their craft. Restoration experience helps for some roles, but a dependable work ethic and a willingness to learn matter more. We provide paid training and certification opportunities.

See open positions

9
Current openings

6
Position types

401k
With company match

PTO
Plus paid holidays

IICRC
Paid certifications

How we work

Every team member lives the RESET values

These are not poster words. They are how we hire, how we coach, and how we decide who moves up.

Respond with Urgency

Act quickly when customers and teammates need us.

Execute with Ownership

Take responsibility for results and follow through.

Stronger Together

Communicate, collaborate, and help the team win.

Embrace Growth

Stay coachable and keep improving.

Trust Is Everything

Do what is right, especially when no one is watching.

What every role includes

Benefits for full-time team members

  • Health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off and paid holidays
  • Paid training and professional-development opportunities
  • A team-focused culture with meaningful opportunities to grow

Field roles add company-provided tools, uniforms, and safety gear, plus overtime and on-call pay where the schedule calls for it. Project managers get a company vehicle or allowance, fuel card, phone, and laptop. Details are listed with each position.

Current hiring plan
PositionDepartmentOpeningsStatus
Restoration Reconstruction Project ManagerReconstruction1Full-time
Contents & Cleaning TechnicianContents & Cleaning2Full-time
Water Mitigation TechnicianWater Mitigation2Full-time
Water Mitigation Project ManagerWater Mitigation2Full-time
Administrative CoordinatorFinance & Admin1Full-time
Marketing & Business Development CoordinatorMarketing & BD1Full-time
Now hiring in Tulsa

Open positions

Click a role for the full description. Every posting links to one application form below. Pick the position you want when you apply, or choose “Not sure, match me” and we will.

Restoration Reconstruction Project Manager

Lead the rebuild from approved scope through a clean, profitable closeout.

  • Location: Tulsa, Oklahoma
  • Department: Structural Restoration / Reconstruction
  • Status: Full-time
  • Hiring need: 1 opening
  • Pay: Competitive salary plus performance incentives
Apply for this role

Position Summary

Reset Restoration Services is seeking a project manager to lead residential and commercial reconstruction projects following water, fire, storm, and other property losses. This person owns the customer experience, schedule, budget, documentation, subcontractor coordination, quality, and project closeout. You will get hands-on training in Reset's systems from a seasoned restoration professional and grow into full ownership of a portfolio of reconstruction projects.

Primary Responsibilities

  • Manage reconstruction projects from authorization and approved scope through final completion and collection support.
  • Review estimates, scopes, selections, budgets, contracts, and project requirements before work begins.
  • Build and maintain realistic schedules; coordinate subcontractors, vendors, materials, permits, inspections, and customer decisions.
  • Conduct regular job-site visits to verify safety, cleanliness, workmanship, progress, and customer expectations.
  • Maintain complete digital project records: notes, photographs, selections, approvals, change orders, and completion documents.
  • Communicate proactively with property owners, internal teams, subcontractors, insurance professionals, and other stakeholders.
  • Identify scope gaps promptly and coordinate supplements or customer-authorized change orders before additional work proceeds.
  • Monitor labor, materials, job costs, cycle time, and projected gross margin; act early when a project is trending off plan.
  • Resolve delays, workmanship concerns, and customer issues professionally and with urgency.
  • Complete final walkthroughs, obtain required signatures, close punch-list items, and deliver an organized project closeout.

Required Qualifications

  • Project management or construction management experience
  • Working knowledge of residential construction methods, materials, sequencing, and quality standards
  • Ability to read and manage construction scopes, estimates, budgets, and schedules
  • Demonstrated ability to coordinate multiple subcontractors and active projects
  • Strong customer communication, organization, negotiation, and problem-solving skills
  • Comfort using project-management software, email, mobile applications, and digital documentation
  • Valid driver's license and an acceptable driving record
  • Ability to visit active job sites and perform the reasonable physical duties of construction project management

Preferred Experience

  • Insurance restoration or property-loss reconstruction experience
  • Xactimate or comparable estimating-software experience
  • Experience with job costing, supplements, selections, and change orders
  • Knowledge of Tulsa-area permitting, inspections, and building requirements
  • IICRC, OSHA, or other relevant industry training

What Success Looks Like

  • Customers always know the current status, next step, and owner of each action.
  • Projects move safely and predictably, with documented schedules and minimal preventable downtime.
  • Scope changes are identified, priced, approved, and documented before work proceeds.
  • Project files remain complete and current, and jobs close without avoidable administrative delays.
  • Quality, customer satisfaction, cycle time, and gross margin consistently meet company expectations.

Schedule and Working Conditions

  • Full-time, primarily weekday schedule with field travel throughout the Tulsa area
  • Occasional early, evening, or weekend involvement when project conditions require it
  • Regular work in occupied homes, commercial properties, and active construction environments

Compensation and Benefits

  • Competitive salary plus performance incentives
  • Health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off and paid holidays
  • Paid training and professional-development opportunities
  • A team-focused culture with meaningful opportunities to grow
  • Company vehicle or vehicle allowance, fuel card, phone, and laptop as established for the role
  • Structured training and mentorship from an experienced restoration professional

Contents & Cleaning Technician

Protect, document, clean, and return the belongings that matter to our customers.

  • Location: Tulsa, Oklahoma
  • Department: Contents and Cleaning
  • Status: Full-time, non-exempt
  • Hiring need: 2 openings
  • Pay: $18 to $23 per hour, based on relevant experience
Apply for this role

Position Summary

Reset Restoration Services is hiring dependable technicians for its growing Contents and Cleaning Department. This hands-on role combines careful packing, moving, inventory, specialty cleaning, warehouse organization, and customer service after water, fire, smoke, or mold damage. Technicians work under an experienced department manager and receive training in Reset's restoration processes and documentation standards.

Primary Responsibilities

  • Carefully pack and move belongings from homes and businesses affected by property damage.
  • Photograph, label, inventory, and track customer belongings using company software.
  • Load and unload boxes, furniture, and household or commercial items safely.
  • Clean, deodorize, and process furniture, household goods, and other salvageable contents.
  • Perform detailed fire, smoke, and post-construction cleaning.
  • Wrap and protect belongings during handling, transportation, cleaning, and storage.
  • Organize customer property in the warehouse and maintain accurate storage locations.
  • Return, unpack, and reset belongings after property repairs are completed.
  • Maintain clean and organized vehicles, equipment, warehouse areas, and job sites.
  • Communicate respectfully with customers and report progress, damage, or inventory concerns promptly.

Required Qualifications

  • Dependable attendance, punctuality, and reliable transportation to work
  • Strong attention to detail and respect for customers' property
  • Ability to follow procedures, accept coaching, and work productively with a crew
  • Comfort using a smartphone or tablet for photographs, labeling, and inventory
  • Valid driver's license and an acceptable driving record
  • Ability to regularly lift and carry up to 50 pounds, with or without reasonable accommodation
  • Willingness to work around water, smoke, fire residue, dust, or mold while wearing company-provided protective equipment

Preferred Experience

  • Contents restoration, pack-out, or pack-back experience
  • Professional residential, commercial, fire, smoke, or post-construction cleaning
  • Moving, packing, furniture delivery, warehouse, or inventory experience
  • Contents-inventory software experience
  • IICRC Fire and Smoke Restoration Technician or Contents Processing training

What Success Looks Like

  • Inventories, labels, photographs, and storage locations are complete and accurate.
  • Customer belongings are handled carefully and protected from avoidable damage.
  • Assigned work is completed safely, productively, and to Reset's quality standard.
  • Vehicles, warehouse areas, equipment, and job sites remain organized.
  • Customers experience professionalism, compassion, and respect during a stressful time.

Schedule and Working Conditions

  • Full-time, primarily weekday work
  • Occasional overtime based on project needs
  • Local travel in company vehicles during the workday
  • Frequent standing, walking, bending, reaching, packing, cleaning, lifting, and carrying

Compensation and Benefits

  • $18 to $23 per hour, based on relevant experience
  • Health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off and paid holidays
  • Paid training and professional-development opportunities
  • A team-focused culture with meaningful opportunities to grow
  • Overtime opportunities
  • Company-provided tools, equipment, uniforms, and safety gear
  • Paid restoration training and certification opportunities

Water Mitigation Technician

Respond fast, stabilize the loss, and help customers begin recovering.

  • Location: Tulsa, Oklahoma
  • Department: Water Mitigation
  • Status: Full-time, non-exempt
  • Hiring need: 2 openings
  • Pay: $18 to $23 per hour, based on experience, plus on-call pay
Apply for this role

Position Summary

Reset Restoration Services is hiring Water Mitigation Technicians to respond to residential and commercial water losses throughout the Tulsa area. This is a hands-on field role involving water extraction, selective demolition, structural drying, equipment monitoring, moisture documentation, and compassionate customer service. Restoration experience is helpful, but dependable candidates with strong construction or field-service backgrounds can be trained in Reset's processes.

Primary Responsibilities

  • Respond to water losses and assist with site stabilization under the direction of a project manager or crew leader.
  • Extract standing water and remove damaged flooring, drywall, insulation, and other affected materials as directed.
  • Set, move, clean, and monitor air movers, dehumidifiers, air scrubbers, and related drying equipment.
  • Take moisture readings and document affected areas, drying progress, photographs, equipment, and daily job notes accurately.
  • Install containment and follow procedures for mold, sewage, and other contaminated environments.
  • Protect unaffected areas, contents, and customer property during mitigation work.
  • Load, unload, transport, clean, and maintain company tools, equipment, and vehicles.
  • Keep work areas safe, orderly, and professional throughout the project.
  • Communicate respectfully with customers and immediately escalate questions or concerns outside assigned authority.
  • Participate reliably in the assigned on-call rotation and emergency-response schedule.

Required Qualifications

  • Dependable attendance and ability to report promptly for assigned emergency-response shifts
  • Strong work ethic, attention to detail, and willingness to follow documented procedures
  • Valid driver's license and an acceptable driving record
  • Ability to regularly lift and carry 50 pounds or more, with or without reasonable accommodation
  • Ability to work on ladders and in attics, crawlspaces, and other challenging environments
  • Ability to wear respirators and other required personal protective equipment when medically cleared and properly fitted
  • Comfort using mobile applications for photographs, moisture readings, equipment records, and job notes
  • Professional behavior in customers' homes and businesses

Preferred Experience

  • Water, fire, mold, sewage, construction, remodeling, demolition, maintenance, or field-service experience
  • Experience using extraction, drying, moisture-metering, or demolition equipment
  • IICRC WRT, ASD, AMRT, or related training
  • Experience with restoration job-management or documentation software

What Success Looks Like

  • Emergency calls are answered with urgency and assigned arrival expectations are met.
  • Work is safe, efficient, and consistent with the project manager's scope and instructions.
  • Moisture readings, photographs, equipment logs, and daily notes are complete and accurate.
  • Equipment, vehicles, and job sites are clean, organized, and ready for the next assignment.
  • Customers feel respected and informed, and concerns are escalated promptly.

Schedule and Working Conditions

  • Full-time with a primarily weekday base schedule
  • Rotating on-call responsibility, including some evenings, weekends, and holidays
  • Local travel throughout the Tulsa service area in company vehicles
  • Work in wet, dusty, hot, cold, confined, or contaminated environments with required protective equipment

Compensation and Benefits

  • $18 to $23 per hour, based on experience, plus on-call pay
  • Health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off and paid holidays
  • Paid training and professional-development opportunities
  • A team-focused culture with meaningful opportunities to grow
  • Additional on-call pay and overtime opportunities
  • Cell phone reimbursement
  • Company-provided tools, equipment, uniforms, and safety gear
  • Paid IICRC training and certification opportunities

Water Mitigation Project Manager

Own the loss from first response through documented, customer-ready completion.

  • Location: Tulsa, Oklahoma
  • Department: Water Mitigation
  • Status: Full-time
  • Hiring need: 2 openings
  • Pay: Competitive hourly pay plus on-call pay and performance incentives
Apply for this role

Position Summary

Reset Restoration Services is seeking experienced Water Mitigation Project Managers to lead emergency water losses from initial response through drying completion and operational closeout. This is a working field-leadership position requiring technical mitigation knowledge, clear customer communication, accurate documentation, crew and equipment coordination, and disciplined control of scope, cycle time, and job cost.

Primary Responsibilities

  • Respond to assigned losses, evaluate site conditions, identify safety concerns, and establish the initial mitigation plan.
  • Document affected materials, moisture conditions, photographs, readings, equipment, customer decisions, and daily progress.
  • Develop and communicate the work plan; assign technicians, equipment, vehicles, and project priorities.
  • Oversee extraction, containment, selective demolition, cleaning, antimicrobial application, and structural drying.
  • Monitor drying conditions and adjust equipment or strategy using accepted psychrometric and moisture-control principles.
  • Explain the mitigation process, expectations, authorizations, and next steps to customers with professionalism and empathy.
  • Coordinate with internal team members, referral partners, adjusters, consultants, and other stakeholders within assigned authority.
  • Maintain complete, timely, and defensible job documentation suitable for operational and insurance review.
  • Control labor, equipment, materials, subcontracted services, cycle time, and projected job profitability.
  • Lead technicians in the field, verify safety and quality, coach performance, and escalate personnel concerns promptly.
  • Confirm drying goals, obtain completion documentation, arrange equipment pickup, and support a clean handoff to reconstruction or billing.

Required Qualifications

  • Two or more years of water mitigation, restoration field leadership, or comparable property-loss experience preferred
  • Working knowledge of extraction, drying equipment, moisture mapping, containment, demolition, and job-site safety
  • Ability to direct technicians and manage multiple active losses without losing documentation or customer communication
  • Strong judgment, urgency, organization, and conflict-resolution skills
  • Comfort using restoration documentation, project-management, mobile, and estimating applications
  • Valid driver's license and an acceptable driving record
  • Ability to perform the field and physical requirements of water mitigation, with or without reasonable accommodation
  • Availability for the assigned on-call and emergency-response rotation

Preferred Experience

  • IICRC Water Restoration Technician certification
  • IICRC ASD, AMRT, OCT, FSRT, or related certifications
  • Experience with Xactimate and restoration job-management software
  • Experience communicating with adjusters, plumbers, property managers, and referral partners
  • Demonstrated job-cost, cycle-time, and crew-productivity management

What Success Looks Like

  • Losses receive a fast, organized, and professional response.
  • Scopes, readings, photographs, equipment records, authorizations, and daily notes are complete and defensible.
  • Crews understand the plan, work safely, and use labor and equipment productively.
  • Customers receive proactive communication and know what happens next.
  • Drying goals, cycle time, customer satisfaction, documentation quality, and job profitability meet company expectations.

Schedule and Working Conditions

  • Full-time with field and office responsibilities
  • Rotating on-call responsibility, including evenings, weekends, and holidays
  • Local travel throughout the Tulsa service area
  • Regular work in active loss environments and occasional physically demanding conditions

Compensation and Benefits

  • Competitive hourly pay plus on-call pay and performance incentives
  • Health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off and paid holidays
  • Paid training and professional-development opportunities
  • A team-focused culture with meaningful opportunities to grow
  • On-call compensation and performance-incentive opportunity
  • Company vehicle, fuel card, phone, and required field technology as established for the role
  • Paid industry training and certification opportunities

Administrative Coordinator

Help customers get the response they need and keep our teams organized and moving.

  • Location: Tulsa, Oklahoma
  • Department: Finance and Administration
  • Status: Full-time, non-exempt
  • Hiring need: 1 opening
  • Pay: Competitive hourly pay based on experience
Apply for this role

Position Summary

Reset Restoration Services is seeking an organized, dependable Administrative Coordinator to serve as a welcoming first point of contact for customers and provide daily administrative support across our teams.

Answering phones, taking in customer calls, and dispatching requests to the appropriate teams are central to this role. This person gathers accurate information, communicates next steps clearly, and follows through to make sure customer needs reach the right people.

Reporting to finance leadership, the Administrative Coordinator works closely with our team coordinators to support scheduling, documentation, customer communication, and other tasks that keep jobs and office operations running smoothly. The role also provides routine finance and recordkeeping support as assigned.

Primary Responsibilities

  • Answer incoming calls promptly and professionally, providing a calm, helpful experience for customers who may be dealing with stressful situations.
  • Gather and document essential intake information, including customer contact details, property location, type of service needed, urgency, and relevant insurance or referral information.
  • Create or update customer and job records accurately in company systems.
  • Dispatch new service requests to the appropriate team using established procedures.
  • Communicate urgent requests immediately and confirm that the responsible team has received the information.
  • Route questions, messages, and follow-up requests to the appropriate person and track outstanding responses.
  • Communicate next steps and scheduling information based on direction from the responsible team.
  • Assist team coordinators with scheduling, appointment confirmations, customer follow-up, and routine administrative tasks.
  • Help gather, organize, and maintain job documents, including authorizations, customer information, insurance details, and completion paperwork.
  • Update job records, notes, task lists, and schedules as directed.
  • Follow up on missing information and documents so coordinators can keep work moving.
  • Support communication between customers, team coordinators, field teams, and the office.
  • Bring unresolved requests, scheduling conflicts, and documentation gaps to the appropriate coordinator.
  • Maintain organized electronic files, contact lists, spreadsheets, and company records.
  • Assist with correspondence, forms, data entry, mail, office supplies, and other daily office needs.
  • Provide routine finance support, such as organizing receipts and invoices, collecting supporting documents, and routing items for review or approval.
  • Assist finance leadership with administrative projects and recurring tasks as assigned.
  • Protect confidential customer, employee, vendor, and company information.

Required Qualifications

  • Strong customer service skills and a professional, friendly telephone manner.
  • Clear verbal and written communication.
  • Strong organization, attention to detail, and consistent follow-through.
  • Ability to manage incoming calls, changing priorities, and multiple tasks in a busy office.
  • Ability to remain calm, gather accurate information, and respond with urgency when needed.
  • Comfort using email, spreadsheets, document systems, and business software.
  • Working knowledge of Microsoft Outlook, Word, and Excel.
  • Dependable attendance, sound judgment, and discretion with confidential information.

Preferred Experience

  • Previous experience in office administration, customer service, reception, dispatch, or scheduling.
  • Experience supporting multiple teams or coordinating customer service requests.
  • Restoration, construction, insurance, or home-services experience.
  • Familiarity with customer relationship management or job-management software.
  • Basic experience with invoices, receipts, or administrative accounting support.

What Success Looks Like

  • Incoming calls are answered promptly, professionally, and with care.
  • Customer intake information is complete, accurate, and easy for the team to use.
  • Service requests reach the correct team quickly, with clear handoffs and follow-through.
  • Team coordinators receive dependable administrative support.
  • Job records and documents stay organized and current.
  • Customer messages, missing information, and assigned tasks are followed through to completion.
  • Customers and teammates know they can count on this person to be responsive and helpful.

Schedule and Working Conditions

  • Full-time, primarily Monday through Friday in the Tulsa office.
  • Extended hours may occasionally be required during severe-weather events or other business needs.
  • Frequent telephone, computer, document-review, and data-entry work.

Compensation and Benefits

  • Competitive hourly pay based on experience
  • Health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off and paid holidays
  • Paid training and professional-development opportunities
  • A team-focused culture with meaningful opportunities to grow
  • Stable, year-round work in an essential service business

Marketing & Business Development Coordinator

Be the operating engine behind Reset's relationships, events, content, and community presence.

  • Location: Tulsa, Oklahoma
  • Department: Sales, Marketing, and Business Development
  • Status: Full-time
  • Hiring need: 1 opening
  • Pay: Competitive salary, depending on experience
Apply for this role

Position Summary

Reset Restoration Services is seeking a highly organized, energetic coordinator to support the company's sales, marketing, and business-development efforts. The role supports referral-partner programs, owns event logistics, captures authentic field and team content, maintains marketing systems, and makes sure every initiative is followed through professionally. It is not a commission-based outside-sales position.

Primary Responsibilities

  • Maintain accurate referral-partner, plumber-program, prospect, and marketing contact information in company systems.
  • Track referral activity, marketing campaigns, partner touches, appreciation efforts, and assigned performance reports.
  • Prepare materials, follow-up items, gifts, invitations, presentations, and administrative support for business-development activity.
  • Own the logistics for plumber appreciation events, lunch-and-learns, golf tournaments, continuing-education events, open houses, and community programs.
  • Coordinate venues, vendors, food and beverage, invitations, RSVPs, budgets, setup, photography, and post-event follow-up.
  • Visit job sites and company activities to capture before-and-after photographs, short videos, technician interviews, customer stories, and culture content.
  • Organize and maintain a searchable photo, video, testimonial, and marketing-asset library.
  • Coordinate with social-media and web partners to keep accurate, current content moving through the publication calendar.
  • Order and control brochures, branded merchandise, event materials, promotional items, and marketing supplies.
  • Maintain the annual marketing calendar, sponsorship commitments, renewal dates, campaign deadlines, and recurring partner touchpoints.
  • Support employee recognition, recruiting events, company celebrations, and internal-culture initiatives.
  • Represent Reset professionally at local business, trade, charitable, and community events.

Required Qualifications

  • Exceptional organization, follow-through, and attention to detail
  • Confident, professional communication and comfort building relationships with many types of people
  • Ability to manage events, vendors, deadlines, budgets, and changing priorities
  • Comfort capturing photographs and short-form video in offices, events, and active job-site environments
  • Strong writing, proofreading, file-management, and administrative skills
  • Ability to work independently, take initiative, and ask good questions before details become problems
  • Working knowledge of Microsoft Office or Google Workspace and comfort learning CRM and marketing systems
  • Valid driver's license, acceptable driving record, and ability to travel locally for events and content capture

Preferred Experience

  • Marketing, event planning, hospitality, community relations, fundraising, or business-development support
  • Canva, social-media scheduling, photography, videography, or basic content-editing experience
  • CRM, email-marketing, reporting, or database-management experience
  • Experience coordinating sponsorships, appreciation programs, networking events, or community partnerships

What Success Looks Like

  • The annual marketing calendar is current, visible, and executed without preventable last-minute surprises.
  • Partner events are organized, well attended, on budget, and followed by timely communication.
  • Referral and marketing data is accurate enough to guide decisions.
  • Fresh, authentic job-site and team content is captured and organized every week.
  • Marketing materials and event supplies are available when needed.
  • Leadership and the business-development representative spend less time on administration and more time on relationships and growth.

Schedule and Working Conditions

  • Full-time with a mix of office, community, event, and job-site work
  • Primarily weekday hours with occasional early mornings, evenings, or weekends for scheduled events
  • Local travel throughout the Tulsa area

Compensation and Benefits

  • Competitive salary, depending on experience
  • Health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off and paid holidays
  • Paid training and professional-development opportunities
  • A team-focused culture with meaningful opportunities to grow
  • Company-sponsored events and community involvement
  • Direct exposure to company leadership and opportunity to shape Reset's marketing operating system
  • Long-term growth potential toward brand, marketing, community, or business-development leadership
Ready to start a confidential conversation?

Apply to Reset Restoration

Submit your resume and relevant experience below. Qualified candidates will be contacted promptly. Everything you send is kept confidential.

Reset Restoration Services is an equal opportunity employer and provides reasonable accommodations in the application process. To request an accommodation, call (918) 582-7373.